- Can you fix that ugly button on our website?
- Which one? There are several of them.
- The ugly one!
Extract from the phone call from Client X to Developer Y.
Wouldn’t it be perfect if we could understand each other by using only a few words? Oh yes, it would. But not in this world and not today. Personally, I consider a miscommunication to be the greatest problem of current century and let me tell you why. We’re living in a great times, where technology advances to a new levels each day and we’re getting new ideas how to use it or improve it. But explaining idea to others is not that simple. When ideas brought unclear, they sometimes meet heavy resistance from people who do not understand what they are being told to do and why. This could lead to unnecessary discussions, long and stressful working hours and finally to a product that is, well… very far from what was expected.
Before starting, I would like to mention that I’m not a professional web project manager working full time in any web development company and having tens of web projects on my head daily. However, during the past month I had a “pleasure” to update my few personal websites. What can I say, managing these tiny web projects was one of the most frustrating experiences I’ve ever had.
Generally speaking, when it comes to management I’m a concrete and straight-forward guy. I hate wasting a lot of time explaining people what to do. This is why I use various project management and collaboration tools just to simplify the process. However, in this case, everything hasn’t gone as smoothly as I’ve expected, even with a help of one of the greatest project management and collaboration tools – Basecamp.